I can't install the ticket purchase service on my Samsung Galaxy Watch

Loading tickets onto a Samsung Galaxy Watch is only available via Île-de-France Mobilités application

and requires installation.

Make sure you have a good network connection and a compatible watch.

If you have any doubts, you can launch again the installation process from the assistance section Contact us > My Phone / I'm having installation problems after logging on to Île-de-France Mobilités Connect.

The application will diagnose your equipment and guide you step by step. If the problem persists, an error message will indicate the problem encountered.