I have been debited for several t+ tickets on one journey

Once validated, a t+ ticket + allows the following connections without distance limits:

  • Connections between metro and RER lines within Paris, using authorised routes for a period of 1.5 hours maximum between the 1st and last validation.
  • Connections between bus lines, and between these bus lines and tramway lines, for a period of 1.5 hours maximum between the 1st and last validation, subject to the following provisions:

o   It is not permitted to use the same t+ ticket on the same bus or tram line for return journeys or interruptions,

o   On the funiculaire de Montmartre line, the t+ ticket allows you to make one journey (up or down), without any connection.

 

For more information, please consult the General Terms and Conditions of Use for tickets.

If you are not in one of the cases described in the GCVU, you can contact Customer Service from the application in the assistance section Contact Us > The tickets loaded on my Phone > I have another request.